ck48 Privacy Policy

ck48 ("we", "us", or "the platform") is an online betting and casino service provider in Bangladesh. By using our website https://ck48.cam, you agree to the terms of this privacy policy.

This privacy policy explains how we collect your personal information, the purposes for which we use it, how long we retain it, and how we keep it secure. This policy applies to all users, registered members, and visitors of ck48.

Your privacy is very important to us. That is why we use crypto-grade SSL encryption, secure data storage, and strict access controls to keep your information safe at all times.

ck48 collects two types of information: (a) information you voluntarily provide, and (b) information collected automatically.

Information You Provide:

• Full name and date of birth (for age verification)
• Email address and contact information
• National ID card or passport number (for identity verification)
• Payment information — bKash, Nagad, Rocket, Upay, or bank account details
• Username and password provided at the time of account creation
• Any information or messages shared when contacting customer support

Automatically Collected Information:

• IP address and device information (operating system, browser type)
• Your browsing activity and session logs on the website
• Login and logout times, game history, and transaction records
• Data collected through cookies and similar tracking technologies

ck48 uses your personal information only for the following legitimate purposes:

• Account Management: Completing your registration process, verifying your account, and ensuring secure login.
• Service Delivery: Properly managing gaming services, bonuses, promotions, and other benefits.
• Payment Processing: Securely completing deposit and withdrawal transactions.
• Age and Identity Verification: Allowing only those aged 21 or above to open an account.
• Fraud Prevention: Detecting suspicious activity and keeping accounts secure.
• Responsible Gaming: Monitoring play patterns to identify problematic behaviour and provide support.
• Communication: Sending important updates, security alerts, or support-related messages.
• Legal Compliance: Using information as required to comply with applicable laws and regulations.

We do not sell your personal information to advertisers or third parties.

ck48 does not generally share your personal information with third parties. However, in certain specific cases, limited information may be shared with trusted partners in order to deliver our services:

• Payment Processors: Information necessary to complete transactions with bKash, Nagad, Rocket, Upay, and banking partners.
• Technology Providers: Game providers and cloud service providers — only the information necessary to deliver the service.
• Law Enforcement Agencies: Providing information to relevant authorities when required by court order or legal obligation.
• Fraud Investigations: Sharing information with investigating agencies to address security threats.

All third-party partners are contractually bound to comply with our privacy standards. They may not use the information they receive for their own purposes.

ck48 retains your personal information for as long as your account remains active. Even after an account is closed or becomes inactive, certain information may be kept for a specified period for the following reasons:

• Records required to meet legal obligations — for up to 5 years.
• Information relevant to dispute resolution or claims — until the dispute is resolved.
• Financial transaction records — as needed for audit purposes.

Once the defined retention period ends, your information is fully and securely deleted or anonymised so that it can no longer be used to identify you.

ck48 takes industry-standard technical and administrative measures to protect your personal information:

• SSL Encryption: All data transmissions are protected by crypto-grade SSL encryption.
• Secure Storage: Your information is stored in encrypted databases and can only be accessed by authorised personnel.
• Firewall and Security Monitoring: Round-the-clock security monitoring to prevent unauthorised access.
• Two-Step Verification: Additional verification is triggered when a suspicious login is detected on an account.
• Staff Training: All our staff are regularly trained on data protection.

However, no transmission of information over the internet can be guaranteed to be completely secure. You can also help keep your account safe by keeping your password confidential.

The ck48 website uses cookies and similar technologies. Cookies are small data files stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly — without these, the site will not work correctly.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help us review website usage and improve our services.
• Security Cookies: Used to detect and prevent fraudulent activity.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect some features of the website.

As a user of ck48, you have the following rights:

• Right to Access: You may request to know what information we have collected about you.
• Right to Rectification: If your personal information is inaccurate, you may ask us to correct it.
• Right to Erasure: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: You may object to your information being used for specific purposes.
• Right to Data Portability: You may request the information you have provided in a structured format.
• Right to Withdraw Consent: Where your information is processed on the basis of your consent, you may withdraw that consent.

To exercise these rights, please contact us. We will respond to your request within 30 working days.

ck48 strictly refrains from providing services to anyone under the age of 21. We do not knowingly collect any personal information from minors.

If we become aware that a minor has created an account using false information, we will immediately close that account and delete all information collected.

A request to parents and guardians — if you suspect that a minor in your family is using this platform, please contact us promptly.

ck48 is committed to responsible gaming. We monitor your gaming patterns and provide support when needed. This information is used solely for your protection.

If you wish to set limits on your gaming or temporarily suspend your account, contact us via our 24/7 live chat. To learn more about responsible gaming, visit our Responsible Gaming page.

The ck48 website does not contain any external links to third-party sites. All links on our platform lead only to internal ck48 pages. We therefore have no responsibility for the privacy practices of external services.

ck48 reserves the right to change or update this privacy policy at any time. For important changes, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• The update date will be clearly stated on the website.
• For significant changes, your consent may be requested upon login.

Continued use of the website after any changes will be considered acceptance of the revised policy. We therefore recommend reviewing this page regularly.