ck48 Terms and Conditions

1. General Terms

These terms and conditions ("Terms") apply to the use of the ck48 platform and all its services. By accessing the ck48 website, registering, or using any service, you fully agree to these Terms.

If you do not agree with any part of these Terms, please stop using the ck48 platform. These Terms form a binding legal agreement between ck48 and the user.

1.1 Scope of the Terms

These Terms apply equally to all products, services, promotional offers, bonus programs, and gaming activities on ck48. Additional terms may apply to specific promotions or games and will be clearly stated on the relevant page.

1.2 Interpretation Policy

If any ambiguity arises in these Terms, ck48's interpretation will be considered final. ck48 reserves the right to change these Terms at any time and without prior notice.

2. Account Registration and Use

A valid personal account must be created to use the services on the ck48 platform. Each person may create only one account. Creating multiple accounts is strictly prohibited and is subject to penalties.

2.1 Registration Requirements

• All information provided at the time of registration must be true, accurate, and up to date.
• Providing false information will result in immediate account cancellation and all balances may be forfeited.
• The name used during registration must exactly match the name on your national ID card or passport.
• Only one account may be created per phone number or email address.

2.2 Account Security

It is your responsibility to keep your account username and password completely confidential. Do not share your login details with any third party. If you suspect unauthorized access to your account, notify our support team immediately.

ck48 will not be held responsible for unauthorized use of an account or transactions carried out by a third party.

3. Age Verification and Eligibility

The ck48 platform is for users aged 21 and above only. Use of this platform by minors is strictly prohibited. By registering, you confirm that you are at least 21 years of age.

3.1 Verification Process

ck48 may request documents to verify a user's identity and age at any time. Required documents:

• National ID Card (NID) — clear photos of both sides.
• Passport or driving licence (where applicable).
• Proof of current address (utility bill or bank statement).

If verification documents are not submitted within the specified time, the account may be temporarily suspended. Withdrawals may be delayed until verification is complete.

4. Deposit and Withdrawal Policy

ck48 supports the most popular payment methods in Bangladesh. All financial transactions are processed through secure SSL encryption.

4.1 Deposit Rules

• The minimum deposit amount is ৳200 (for each method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposits are generally credited to your account instantly.
• The correct reference number must be used when making a deposit.
• Only payment accounts registered in your own name may be used.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳500.
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Withdrawals are only possible to the same payment method used for the deposit and to an account under the same identity.
• Large withdrawal amounts may be delayed until verification is complete.
• ck48 reserves the right to suspend a withdrawal in the case of a suspicious transaction.

5. Bonus and Promotional Offers

ck48 provides various bonuses and promotional offers for its registered members. Each bonus has its own specific conditions that must be met.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. This bonus must meet a 15x wagering requirement before it can be withdrawn.

5.2 General Bonus Terms

• Withdrawals cannot be made until the wagering requirement of the bonus has been met.
• A specific maximum bet limit may apply to bets placed with bonus funds.
• One bonus cannot be combined with another at the same time, unless specifically stated.
• If a promotional code is required to claim a bonus, it must be entered at the time of deposit.
• ck48 reserves the right to change or cancel any bonus offer at any time.

5.3 Bonus Abuse

If bonus abuse or fraudulent betting patterns (arbitrage betting, counter-betting, or systematic low-risk betting) are detected, ck48 reserves the right to forfeit the relevant bonus and associated winnings, as well as close the account.

6. Betting Rules and Gaming Policy

All gaming and betting activities on the ck48 platform are governed by these rules. We are committed to ensuring fair play.

6.1 General Betting Rules

• All bets cannot be cancelled once confirmed, unless a technical error is proven.
• For incomplete rounds or bets resulting from a technical error or network issue, ck48 will act in accordance with its defined policy.
• ck48 reserves the right to cancel bets placed based on incorrect odds or information resulting from a display or data feed error.

6.2 Prohibited Activities

• Betting using robots, bots, or automated software is prohibited.
• Attempting to manipulate the outcome of any game or cheating the gaming system is strictly prohibited.
• Creating artificial transactions between accounts or "chip-dumping" is prohibited.
• Exploiting bugs or technical vulnerabilities on the site is prohibited.

7. Security and Privacy

ck48 gives the highest priority to protecting users' personal information and financial data. We keep all data secure using SSL encryption technology.

7.1 Data Protection

Your personal information is collected, stored, and processed in accordance with our Privacy Policy. ck48 does not sell personal information to third parties.

7.2 Account Verification

As part of the KYC (Know Your Customer) process, ck48 reserves the right to re-verify your identity at any time. If you do not cooperate with verification, your account will remain temporarily suspended.

8. Responsible Gambling Policy

ck48 is deeply committed to responsible gambling. We believe that gambling is a form of entertainment, not a financial solution.

8.1 Our Tools

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limits: Set the maximum amount you are willing to lose within a given period.
• Take a Break: Take a temporary break — from 24 hours up to 6 months.
• Self-Exclusion: The option to close your account for a long-term or permanent period.

For more details on responsible gaming, visit our Responsible Gaming page.

9. Account Suspension and Closure

ck48 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

9.1 Reasons for Account Closure

• Violation of any provision of the Terms.
• Providing false or misleading information.
• Use of an account by a minor or on behalf of another person.
• Fraudulent or suspicious transactions.
• Bonus abuse or operating multiple accounts.
• Attempting to hack the platform or carry out a cyber attack.

9.2 Closure at the User's Request

You may request to close your account at any time through 24/7 live chat or email. You will be given the opportunity to withdraw all valid balances before the account is closed.

10. Limitation of Liability

ck48 will not be held liable for the following:

10.1 Technical Issues

• Gaming disruptions caused by internet connection problems or server downtime.
• Technical errors from third-party game providers.
• Loss caused by unexpected technical failures.

10.2 External Causes

• Service interruptions due to natural disasters, war, government restrictions, or other unavoidable circumstances.
• Loss caused by problems with the user's own device or software.
• Account information leakage due to user negligence or error.

11. Changes & Updates

ck48 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, a notice will be sent to the registered email or posted on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the updated terms and conditions. Therefore, you are advised to visit this page regularly.

11.1 Dispute Resolution

In case of any dispute or complaint, please contact our customer service team first. We always strive to resolve every matter in a fair and impartial manner.

12. Contact & Support

If you have any questions or comments regarding these terms and conditions, please contact us:

• Live Chat: 24/7 support in Bengali — available directly on the platform.
• Email: [email protected]
• Support Hours: 24 hours, 7 days a week (BST).

Our support team is always ready to help you resolve your issues quickly and effectively.